724 Garage Door offers a three-year limited parts and labor warranty on new garage door installations. This warranty includes the general workmanship of the installation and covers the replacement of the following parts: hinges, rollers, cables, or spring failure under 10,000 cycles. Warranty does not extend to cover damage done by external sources such as: damage done by vehicle, user error, or weather related occurances. Exclusions to warranty coverage can also be found in the Clopay 'Limited Warranty' section under 'Exclusions to Coverage.'
724 Garage Door also offers a one year complete warranty on all electric operators and internal components. This includes the motor (head), motor rail assembly, and either chain or belt defects. Accessories that fail in the time period, such as remotes, keypads, or safety sensors are also covered under warranty. Damage done via power surges will not be covered. Realignment of safety sensors does not fall under warrantied services.
All warranty issues will be resolved during normal operating hours.